We are currently experiencing a higher volume of requests than usual. While we are working diligently to respond to each in a timely manner, please note that response times may be longer than expected.

We appreciate your patience in this regard.

***Please note that we do not have access to modify your reservation in any way, including cabin upgrades, waiving penalties, changing room numbers, names, casino offers, ship or sail dates, and more.

For any such requests, we kindly ask you to contact your travel professional or the casino reservations call center directly. They will be able to assist you with your reservation request(s).***

We appreciate your understanding and look forward to continuing to serve you in the future.