Team Leader of the Month – Vilma

Team Leader of the Month – September

Vilma Calbonero, Sr. Supervisor, Carnival Freedom

Vilma is always friendly and engaging. She greets guests and team members with a warm, comforting smile. Her vibrant personality shines through in everything she does, whether she’s helping a guest or working alongside her colleagues. Her genuine warmth and enthusiasm make every interaction special.

Vilma has a unique way of connecting with each member of the casino team. She takes the time to understand everyone’s needs and is always there to lend a helping hand or offer guidance. Her dedication to supporting her colleagues is truly remarkable, making everyone feel valued and appreciated. Whether it’s a quick chat or in-depth advice, Vilma’s presence is a constant source of encouragement and direction for the entire team

Vilma is truly exceptional in her role. She goes above and beyond to ensure everyone is on the same page, making decisions that are not only fair but also considerate of everyone’s perspectives. Her ability to recognize and celebrate good work is remarkable, and she always provides feedback that is both constructive and encouraging, helping everyone to grow and improve. Her dedication and thoughtful approach make her an invaluable part of the team.

She truly shines as an exceptional listener, always taking feedback with a smile and a positive outlook. Her eagerness to learn is inspiring, and she never shies away from asking insightful questions to deepen her understanding. Her dedication to growth and knowledge is truly admirable.

Vilma is truly remarkable. She constantly seeks ways to improve and always gives her all at work. Her dedication is so evident; she often goes above and beyond, working diligently even during her off-duty hours. It’s clear that she genuinely cares about her work and the people she works with.

Vilma takes constructive feedback to heart, embracing it as an opportunity to grow. She diligently applies advice, transforming her approach to managing the operation. Now, with newfound confidence, she navigates her managerial duties with ease and minimal guidance, truly making the role her own. Her journey is a testament to her dedication and resilience

Vilma consistently ensures she engages with guests frequently, earning positive feedback for her efforts. Outside of her official duties, Vilma continues to impress her team by fostering a positive atmosphere. She frequently takes the initiative to organize small gatherings and celebrate colleagues’ birthdays, demonstrating her commitment to team cohesion and morale.

We want to extend our heartfelt gratitude for the incredible positivity that she brings to our team. Her unwavering dedication to fostering a supportive and uplifting atmosphere, both within the workplace and beyond, has not gone unnoticed. Her efforts have truly made a difference, and we are deeply appreciative of her commitment and kindness.

Thank you for being such a vital part of our team and for always going the extra mile to ensure a positive environment for everyone, Vilma!